Welcome to our website. By accessing and using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.
1. General
This website is operated by [Business Name]. We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice.
By using our website, you confirm that you are legally capable of entering into a binding agreement.
2. Products
We sell areca leaf plates, bowls, trays, and other natural tableware products.
As our products are made from naturally fallen areca palm leaves, slight variations in:
- Colour
- Texture
- Shape
- Grain pattern
- Thickness
may occur from one product to another. These natural variations are not considered defects.
Product images shown on the website are for reference purposes. The actual product may have minor natural differences.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, sizes, and other information displayed on our website are accurate.
However, minor errors or variations may occur. We reserve the right to correct inaccurate information, update product details, or change prices without prior notice.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your:
- Name
- Delivery address
- Phone number
- Email address
- Payment details, where applicable
We reserve the right to cancel or reject an order in certain circumstances, including product unavailability, incorrect pricing, suspected fraudulent activity, or inaccurate customer information.
5. Pricing and Payment
All product prices displayed on the website are subject to applicable taxes and charges as specified during checkout.
We may change product prices at any time without prior notice.
Orders will be processed only after successful payment confirmation, except for orders placed using an approved Cash on Delivery option.
6. Shipping and Delivery
We make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed on the website.
However, delivery timelines may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Incorrect address or contact information
- Remote delivery locations
- Circumstances beyond our control
We are not responsible for delays caused by third-party courier or logistics providers.
7. Cancellation
Orders may be cancelled before dispatch, subject to our cancellation policy.
Once an order has been dispatched, cancellation may not be possible.
8. Returns and Refunds
Returns, replacements, and refunds are governed by our Refund and Returns Policy.
Customers are requested to inspect their order upon delivery and report any damaged, incorrect, or missing products within the specified period.
9. Website Use
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to our website or systems.
- Copy, reproduce, or distribute website content without permission.
- Interfere with the proper functioning of the website.
- Submit false, misleading, or fraudulent information.
10. Intellectual Property
All content on this website, including text, images, logos, graphics, product photographs, designs, videos, and other materials, is the property of [Business Name] or its respective owners.
You may not reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.
11. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics tools, and other service providers.
We are not responsible for the policies, availability, or performance of third-party services.
12. Limitation of Liability
We shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products, except where liability cannot be excluded under applicable law.
13. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.
14. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Any changes will become effective once the updated version is published on this website.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms and Conditions shall be subject to the applicable courts and jurisdiction.
16. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through the contact details provided on our website.
Business Name: [Business Name]
Email: [Email Address]
Phone: [Phone Number]
Address: [Business Address]